All of our products are rigorously field-tested, and we proudly guarantee against defects in materials and craftsmanship.

Here at KnK Dog Supplies, we’re dedicated to making the best dog gear on the planet. If anything is wrong with your KnK product, we’ll work to make it right.

If you have received a KnK item that you suspect has a defect, please let us know by contacting us with your name, address, order number, and a picture of your product.

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KnK will approve claims of products purchased from an authorized retailer or through knkdogsupplies.com. The guarantee covers manufacturing and material defects only and does not include damage caused by any of the following:

• Improper use or misuse of the product
• Damage caused by chewing, cleaning, disassembly, alterations, or modifications
• Damage caused by or resulting from normal wear and tear, abuse, or fire